Shipping Policy
Shipping Timeframe
At YOZOI, we aim to deliver your order as quickly and safely as possible.
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Estimated Delivery Time: 7–12 business days
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Order Processing Time: 1–2 business days after payment confirmation
Please note: Business days do not include weekends or public holidays.
Shipping Locations
We currently ship to [list of locations you serve, e.g., Bangladesh, India, USA, etc.].
If your location is outside our shipping zone, please contact us before placing an order.
Order Tracking
Once your order is shipped, we will send you a tracking number via email or SMS (if applicable), so you can follow your package in real time.
Shipping Charge
Shipping charges are calculated at checkout based on your location and the weight of your package.
We occasionally offer Free Shipping during promotions.
Delays & Exceptions
While we aim to deliver within the estimated timeframe, delivery may be delayed due to:
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Courier service disruptions
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Customs clearance (for international orders)
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Incomplete or incorrect shipping information
YOZOI is not responsible for delays caused by third-party logistics providers.
Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to accept delivery:
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We will contact you to arrange re-delivery (additional shipping charges may apply)
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If we are unable to reach you, a refund will be issued minus the original shipping fee
Customs and Import Duties (For International Orders)
Customers are responsible for any customs fees, taxes, or import duties applicable in their country.
YOZOI is not responsible for any charges incurred during international shipping